AI agents and AI-powered platforms for health, call centers, finance and customs, built around how each industry actually works.
See what we do
Sofía answers patients on the clinic’s WhatsApp and books into each doctor’s real calendar.
Learn moreVoice and WhatsApp agents for inbound lines and outbound campaigns, next to your team.
Learn moreA private AI analyst for deal teams, connected to the data sources your firm already licenses.
Learn moreDocument capture and classification support for customs brokers.
Learn moreOptima started with AI receptionists for small businesses. Today we build agents and complete platforms for clinics, contact centers, investment banks, customs brokers and operating companies.
Every project starts with the people who do the work. We learn their process, connect to the systems they already use, and stay on after launch to keep improving it.
Learn more about us
Our latest update enables voice agents to seamlessly switch between English and Spanish mid-conversation, designed for the bilingual businesses we serve.
Read articleA new suite of WhatsApp-native tools built specifically for appointment-heavy businesses, featuring automated booking, reminders, and follow-ups.
Read articleEcoshell, Mexico's leading eco-packaging company, becomes our first enterprise deployment — handling hundreds of daily customer interactions.
Read articleA technical deep-dive into how we optimized our voice pipeline to deliver responses faster than most human call center agents.
Read article